How Are We Doing?

Since customer service is our top priority at Harper Kia, we want to hear from you! Whether you had a pleasant or unpleasant experience with us, we value your feedback. Please consider taking a few moments to let us know about your recent visit. That way, we can continue to find ways to improve our dealership and enhance future customer visits. Our team always appreciates hearing from you, our valued customers. Feel free to take a look at the customer reviews located below to learn what you can expect from your visit to Harper Kia. Thank you in advance for letting us know how we’re doing.

Customer Lobby
535 Reviews
4.9 out of 5 stars
Sort by: Latest review first / Highest rating first
Amber F. 09 Nov 2018
Hip-hip hooray! Hip-hip hooray! Hip-hip hooray! I couldn't be happier with the service I received. Nate was extremely kind, honest, and knowledgeable regarding my vehicle and the service needed. I truly appreciate the shuttle service that took me to work and picked me back up when my vehicle... was finished (shout out to Keith!). Not only were the employees great, I couldn't find a better price for the repairs done. It's not often you leave a dealership/mechanic feeling good about what was done. Small or large repairs... Harper Motors is the place to go. If you can, see Nate... he's fantastic to work with. Thank you, Harpers. My vehicle and wallet both appreciate you. Show more
5 rate
Deborah Hicks 18 Jun 2018
It was by far one of the best experiences I have ever had. Everyone was very polite and helpful. They did their best to get me what I wanted for a price I could live with. Great Salesmen - great everyone. It was a pleasure and the next I am in the market for a new car I will be going back to Har...per Motors for sure. Show more
5 rate
Christopher Shortt 17 Jun 2018
We came and dropped both cars for an oil change, Simon helped us out... processed our coupons, informed us of the 60k service interval coming up, explained the work done ,cost and product to be used, I would say Simon was an enthusiastic , engaged employee who seem to really enjoy the workplace. We... always enjoy coming in and buy our cars , I actually did trade in my van later that day for a mustang 2.3 ecobeast! The whole crew was flawless.. Show more
5 rate
Janet Hays 17 Jun 2018
This being my third Ford, I feel very confident with your service and have never had a problem. I do miss the express lane as I live out of town and have to make a day out of my appointment.
5 rate
Tina Cliborn 04 Jun 2018
Gio was very quick on getting my vehicle serviced and made sure that I knew everything that was being done to my vehicle during the service appointment.
5 rate
Morris Lando 21 May 2018
I came in for new brakes because the mechanic (a few days earlier) measured the thickness at 3mm. When they were measured again it turned out to be 6mm so I did not need new brakes. I am grateful that someone checked and unnecessary work was not done.
4 rate
Louise Schmidt 18 May 2018
You were very helpful with a difficult situation and knew how to deal with the insurance company!
5 rate
Walter Hurst 15 May 2018
Great as usual, Nathan was great in the service department.
5 rate
Jennifer Johnson 25 Apr 2018
We were well taken care of during our recent buying experience. The staff was knowledgeable and friendly. Paperwork was completed quickly with a through explanation.
5 rate
Ryan Freitas 24 Apr 2018
The complementary shuttle to and from my cars maitinence appointment was great. I was able to do my errands while my car was serviced and didn’t need to arrange a ride to do so. All in all I felt well taken care of.
5 rate
Please speak with our trade advisor for more information.